3i’s has been investing in process outsourcing companies for many years and is experienced at helping service business grow their product offerings and expand into new markets.  The companies partnered by 3i include:

KNEIP – achieving rapid growth as a trusted partner to the fund industry. From its offices in Luxembourg and Switzerland, KNEIP Communication is an outsourcing partner to the fund industry, helping fund companies and administrators transmit information for legal, regulatory, brand and operational purposes.  KNEIP’s success has made it the trusted international partner for more than 9,000 funds and sub-funds, and it manages information flows to over 1,200 information channels in 44 countries.  The secret of the company’s success is simple: strong relationships with the fund industry, and a scaleable business model underpinned by outstanding technology, people and processes.  In May 2007, 3i acquired a significant minority shareholding in KNEIP to support the business in its next phase of substantial growth.

Bouncopy – creating value through multi-location delivery. Bouncopy has achieved rapid growth in Spain’s booming call centre industry by providing telesales services to the country’s main banks.  The company center offers a range of onshore and offshore facilities in Madrid, Jerez and Paraguay, enabling its clients to structure services in ways that meet their needs and budget.  3i invested in December 2006 and is working with the management team as they continue expansion, including the establishment of further facilities in Latin America.

Coor Service Management – using integrated facilities management to boost effectiveness and cut costs. Established in 1998 by the global construction group Skanska, Coor Service Management is Sweden’s leading provider of integrated facilities management, helping its clients care for their premises in ways that boost effectiveness and cut costs.  Coor’s wide variety of services ranges from running staff canteens and instrument calibration, to leasing administration, technical safety solutions and optimization of premises.  3i invested in the business in 2004.  Since then it has introduced a new Chairman, used its global network to source new clients, and helped fund the acquisition of Volvo’s support services business.  As a result, Coor’s annual turnover has grown from $345 m to more than $552m.